Terms of Service
Version 2026-05-05 · obowiązuje od 2026-05-05
We sell digital products (online courses, e-books, software downloads). After payment you get instant access and a VAT invoice in your account. Consumers waive the right of withdrawal at the moment they consent to immediate delivery (art. 16(m) of Directive 2011/83/EU, transposed via art. 38 pt 13 of the Polish Consumer Rights Act). For non-conformity, full statutory protection applies. Out-of-court resolution: Polish UOKiK and the EU ODR platform.
Comprehensive draft pending final lawyer review before production launch.
§1
General provisions and definitions
1. These Terms set out the rules for providing services electronically and selling digital products by the Seller through the Space Ads Academy online store.
2. Issued under art. 8 of the Polish Act of 18 July 2002 on the Provision of Electronic Services ("USDE").
3. Applicable laws include in particular: USDE; the Polish Consumer Rights Act of 30 May 2014 ("CRA"); the Polish Civil Code ("CC"); Regulation (EU) 2016/679 ("GDPR") and EU consumer directives 2011/83/EU, 2019/770/EU, 2019/771/EU.
4. Definitions:
- Seller — Space Ads Sp. z o.o., spółka z ograniczoną odpowiedzialnością, registered office in Warszawa (Plac Bankowy 2, 00-095 Warszawa, Polska), Polish VAT ID PL0000000000, REGON 000000000, KRS 0000000000, registered with Sąd Rejonowy dla m. st. Warszawy w Warszawie, XII Wydział Gospodarczy KRS, share capital 5 000,00 PLN, e-mail support@spaceads.agency.
- Store — online store at academy.spaceads.pl (PL market) and academy.spaceads.agency (international market).
- Customer — a natural person, legal person or unincorporated entity purchasing in the Store.
- Consumer — a Customer being a natural person performing a legal act not directly related to their business or professional activity (CC art. 221).
- Sole-trader Consumer — a self-employed natural person whose purchase has no professional character (CRA art. 7aa, art. 38a) — protected analogously to a Consumer.
- Digital product — an online course, e-book, downloadable file, software or other digital content within the meaning of CRA art. 2(5).
- Account — Customer's profile in the Store, accessible after magic-link sign-in.
- Order — Customer's declaration of intent to conclude a Sales Contract.
- Sales Contract — a contract for the supply of digital content under these Terms.
§2
Technical requirements and rules of use
1. Use of the Store requires (a) an internet-enabled device, (b) a modern browser (Chrome, Firefox, Safari, Edge in vendor-supported versions), (c) JavaScript and cookies enabled, (d) an active e-mail account.
2. The Seller applies technical and organisational measures to protect Customer data, including TLS encryption, role-based access control and regular audits.
3. The Customer must use the Store in accordance with the law and these Terms. Supplying unlawful content is prohibited (USDE art. 8(3)(2)(b)).
4. The Seller may block an account in case of breach, after prior notice to cease.
§3
Customer Account
1. The Account is created by entering an e-mail address and following a magic link. Created automatically upon first purchase.
2. Account creation and maintenance are free. The service is provided for an indefinite period.
3. The Customer may delete the Account at any time by contacting support@spaceads.agency.
Accounting data retention
§4
Placing an Order and conclusion
1. An Order is placed by selecting a Digital product, completing the order form and accepting these Terms, the Privacy Policy and — for Consumers — consent to start delivery before the withdrawal period expires.
2. The Order is accepted upon the Seller receiving payment confirmation from the payment operator.
3. At that moment a Sales Contract is concluded.
4. The Customer receives a confirmation e-mail with these Terms (CRA art. 14(1) — durable medium).
§5
Prices and payments
1. All prices are gross (VAT included), in PLN (PL market) or USD/EUR/GBP (international market). Polish VAT rate for digital goods to consumers: 23%.
2. Where price reductions apply, the Seller also displays the lowest price within the 30 days preceding the reduction (Omnibus Directive transposition).
3. Payment is collected upfront, prior to delivery, via PayU (PL) or Stripe (international).
4. The Seller does not store card data — entered solely on the operator's checkout.
5. A VAT invoice is issued automatically by InFakt (sub-processor) and delivered through the customer panel and by e-mail. By accepting these Terms the Customer consents to electronic invoices (Polish VAT Act art. 106n(1)).
§6
Delivery of the Digital product
1. Delivery occurs immediately after payment is captured, by making the product available in the Account or sending a download link.
2. Technical means sufficient to play the content (PDF, ZIP, MP4 H.264, EPUB, etc., per the product page) are required.
3. Duration of access: indefinite, unless the product page states otherwise (e.g. timed access to a course).
4. The Seller will notify the Customer of updates necessary to keep the product compliant with the contract (CRA art. 43k).
§7
Right of withdrawal
1. The Consumer has the right to withdraw within 14 days of contract conclusion, without giving any reason, free of charge (CRA art. 27).
2. The withdrawal form template is available at /withdrawal or by e-mail to support@spaceads.agency.
Exclusion for digital content (CRA art. 38(13))
3. §7 applies analogously to a Sole-trader Consumer (CRA art. 38a).
§8
Complaints, statutory warranty and non-conformity
1. The Seller is liable for non-conformity of the Digital product with the contract under CRA Chapter 5b (art. 43h–43q).
2. Non-conformity covers in particular: deviation from description, lack of functionality or interoperability, lack of contracted continuity of access.
3. The Consumer may demand:
- bringing into conformity (repair or update);
- price reduction;
- withdrawal from the contract — where non-conformity is material or unresolved after notice.
4. Complaints to support@spaceads.agency or by post to the Seller's seat, including: name, e-mail used for the purchase, Order number, description.
14-day resolution
6. For B2B Customers (other than Sole-trader Consumers), warranty liability may be limited under CC art. 558 §1.
§9
Out-of-court dispute resolution
1. The Consumer may use out-of-court resolution methods, in particular:
- mediation by the Polish Voivodeship Trade Inspectorate (WIIH);
- arbitration before the permanent consumer arbitration court at WIIH;
- free assistance of the local Consumer Ombudsman or NGO (e.g. Federacja Konsumentów — federacja-konsumentow.org.pl);
- the European Commission ODR platform — ec.europa.eu/consumers/odr.
§10
Personal data (GDPR)
The Seller is the controller of Customer personal data. Detailed processing information is in the Privacy Policy. Cookies are described in the Cookie Policy.
§11
Intellectual property and licence
1. All rights to Digital products belong to the Seller or its licensors.
2. Upon conclusion of the Sales Contract the Customer receives a non-exclusive, non-transferable licence for personal use, scoped by the product page, for the duration of access (typically indefinite).
3. The Customer may not:
- resell, rent or share the product with third parties;
- reverse engineer or modify it to obtain source code;
- remove copyright notices.
4. Breach is an infringement of the Polish Copyright Act of 4 February 1994 and may give rise to civil and criminal liability.
§12
B2B-specific provisions
1. §7 (right of withdrawal) and §8(1)–(5) (consumer non-conformity) do not apply to Customers who are neither Consumers nor Sole-trader Consumers.
2. The Seller's liability vis-à-vis a B2B Customer for damages related to the contract is limited to the amount of the Order, excluding lost profits and indirect damages — subject to mandatory provisions of law.
3. Reverse-charge VAT for EU VAT-registered businesses outside Poland requires a valid EU VAT number and is applied per VAT rules.
§13
Changes to the Terms
1. The Seller may amend these Terms for valid reasons (legal changes, scope changes, security).
2. Notice is given to Customers with an Account by e-mail and on the Store, at least 14 days in advance.
3. Customers may terminate the Account agreement before the changes take effect.
4. Sales Contracts concluded prior to the change date remain governed by the previous version.
5. The accepted version is recorded with the Order data. Archived versions available on request.
§14
Final provisions
1. Matters not regulated herein are governed by Polish law, in particular USDE, CRA, CC, the Polish Copyright Act, and GDPR.
2. Disputes with B2B Customers fall under the jurisdiction of the courts for the Seller's seat. Disputes with Consumers fall under jurisdiction defined by the Polish Civil Procedure Code.
3. These Terms enter into force on 2026-05-05.
§15
Monthly subscriptions
This section applies only to products marked as a monthly subscription (currently: Space Ads OS). §1–§14 apply accordingly; §15 details the renewal mechanic, cancellation and the right of withdrawal in a recurring cycle.
15.1 Billing cycle and renewal
1. The subscription is billed monthly in advance. The first charge takes place at activation; subsequent charges run automatically every 30/31 days from the first-charge anniversary.
2. Each renewal is treated as a separate digital-content supply delivered immediately — the Customer receives extended CLI access and a VAT invoice for the current cycle.
3. The Seller notifies the Customer by email of every successful and failed renewal payment. The email address provided at activation is the only channel for subscription-related communication.
15.2 Cancellation
1. The Customer may cancel the subscription at any time via the dashboard at academy.spaceads.agency/account/subscription or by contacting support (support@spaceads.agency).
2. Cancellation takes effect at the end of the current paid cycle — until that date the Customer retains full access to the CLI and every module.
3. The Seller does not refund any pro-rated portion of the fee for unused time within the cycle (no proration). The Customer paid for access through the end of the cycle and may use it until the renewal date.
4. After the end of the paid cycle the CLI stops accepting commands. The Customer's local data (client briefs, audit logs, credentials, generated reports) stays untouched on disk. Reactivating the subscription at any time restores access without re-onboarding.
15.3 Right of withdrawal (Consumer)
1. First cycle: the 14-day right of withdrawal expires at the moment the Consumer consents to immediate performance (art. 38 pt 13 CRA / art. 16(m) of Directive 2011/83/EU) and the first payment completes successfully. The consent is captured as a checkout-required declaration.
2. Renewals: each renewal is a separate digital-content supply delivered immediately upon successful charge — the right of withdrawal does not apply (art. 38 pt 13 CRA applied analogously).
3. The Consumer retains every CRA right concerning non-conformity of digital content (§8 of the Terms) — cancelling the subscription does not exclude or limit those rights.
15.4 Failed renewal
1. If a renewal payment fails (declined card, insufficient funds) the Seller attempts up to three retries over 7 days and notifies the Customer by email.
2. Once retries are exhausted the subscription becomes inactive at the end of the paid cycle — the CLI stops working. The Customer can update the payment method in the dashboard and reactivate at any time.
15.5 Price changes
1. The Seller may change the subscription price with 14 days' advance notice sent by email to the Customer.
2. A Customer who does not accept the new price may cancel — cancellation takes effect at the end of the current cycle and the prior price applies until that date.
15.6 License requirement during the subscription
The Customer agrees to maintain an active subscription for the entire period of CLI usage. Use of the CLI after the subscription has lapsed is technically blocked (the CLI verifies license status on every invocation) and legally treated as a breach of §11 of the Terms.
Questions about the Terms?
Contact our team — we reply within one business day.
Contact ussupport@spaceads.agency · Mon–Fri 9:00–17:00 CET